They are an excellent dealer as are all Penske dealers. I have used Penske dealers for decades and recommend that everyone should use them.
Update: 4 star for prompt response and follow upMark, thanks for your prompt reponse. Please give me one reason if I have to pay for a rental when you recalled the 2019 model with less than 5k mileage. Thank you
Happy Birthday to me! Service was excellent in and out within the hour!
My service advisor David Kim was awesome! Very informative and punctual
This is our 3rd vehicle we have purchased from BMW North Scottsdale and Donnell Wilson. All transactions have been handled professionally with an emphasis on customer service! Donnell goes out of his way to ensure that the vehicle selected meets your needs, and the deal is perfect from the beginning to the end. Thanks Donnell!
Dan our sales associate was fantastic, very knowledgeable and helpful with the purchase of our Z4 and our trade in. Neville was also great with the financing process and we were done with the thw entire process within 2 hours.
This was the best bar buying experience I ever had. This BMW store has a a high standard of services. Lauren Til did a terrific job explaining the history of the used 528i and checked for the balance of the CPO coverage. The test drive with Lauren, the document processing and everything out of the door was just wonderful. Lauren followed up with a call a day later to make sure everything was good. I am convinced through this experience that car buying doesn't need to be stressful. And we do love the 528i.
I had a great experience at BMW North Scottsdale. I was waiting for my salesman and it was early in the morning and Grady at the front desk was very accommodating as I waited. He gave me water and told me where the coffee machine was. It was by far the best experience I've had in a car dealership.
Geoffrey mersinger is amazing. My wife just bought a car and a week later I did as well. The deal they worked for us and that Geoffrey got us was great and we did not have to sit at the dealership all day like other places. I would recommend BMW and Geoffrey to anyone looking for a car.
We had a wonderful experience getting our X7 from North Scottsdale BMW. Hans Hueppe was phenomenal. He was so patient, courteous, knowledgeable, and honest. We highly recommend him and this dealership!
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