Mike Billings was amazing!!! By far the best buying experience I have ever had. In and out in 3 hours! Will definitely return for all my car buying from here on out!
Just bought a new 2019 BMW 330i from BMW North Scottsdale for my wife. Lauren Till is my sales representative. She is very professional, knowledgeable, courteous and gave me the best deal with every discount possible. She went above and beyond the call of duty in having the car ready for delivery by our hopeful deadline. She also made it a very special experience for my wife, who would be the one picking up and driving the car. I would highly recommend Lauren and this dealership if you're planning on buying a new or used car.
Awesome customer service and quick turnoverThank you Gary,Mel from Texas
I brought my car in because I was frustrated by a continuous fault that hadn’t been resolved for over a year. Mike Hanson, the service advisor, listened to the history I provided and reviewed all of the service performed on my car since new. He developed a plan to diagnose the issue and insure that it was resolved. The service department and technicians did a great job on the car which now runs beautifully. Mike also worked very hard to correct some other issues which required authorization from BMW. He kept me up to date on what was happening ...
Daniel Marquez has been the best Sales Consultant we have ever worked with when buying a car. A thoughtful, thorough and professional man. My husband and I have purchased 2 BMW X1’s from Daniel this year after driving other luxury cars. We are impressed with the customer service, communication and the positive attitude the dealership promotes. Other Penske Dealerships should take notice. I wish to also compliment Kristen Vitale my service advisor, Tyler who also was incredibly helpful, Chandler and anyone else who I had the pleasure of coming in contact with.
I’ve been to a few BMW dealers now, and this one is the best I’ve seen. Pricey but they take care of you with high levels of good customer service.
My service experience has been the best. While waiting for my 2017 540 to be serviced I met Brogan McGuire. He showed me the 2019 M550 and I knew that would be the next car. We stayed in touch and when the 2020 M550 became available I was in. Brogan has an enthusiasm for the BMWs and really knows everything about the cars. I usually know quite a bit going in but he surpassed me. Very impressive. His knowledge and follow up are impeccable. But his genuine interest in the cars - features - the latest news were a great asset to me. I ...
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